First projects are small on purpose, with the scope and the acceptance test in writing before work starts.
The Workflow Fix: $3,500 fixed for one handoff, about 10 business days once access and inputs are ready.
One intake, approval, onboarding or offboarding process, a CRM-to-delivery step, or one handoff between systems, with the copy-and-paste and the chasing taken out of it. On Microsoft 365 we build it inside your own tenant; elsewhere, on n8n or Make. A job that's clearly smaller or bigger gets a written quote between $3,000 and $4,500 before you commit. Software and licenses sit outside the price. An example target: a 45-minute case done in under 10, which at 20 cases a month hands your team back more than 11 hours. That's an example, not a result; your numbers come from timing your process.
Fails the acceptance test we agree in writing? One free in-scope fix of up to 2 hours, then a retest. If it fails again, you choose 10% of the fee back as a partial refund or credit, up to $350.
Reviewed AI: $4,500 fixed for one document or email job, plus model usage and software fees, about 15 business days once data and security sign-off is done.
Not sure what your systems can already do? Start with the $350 walkthrough: up to five hours, written findings included, credited in full if you go ahead. A clear job skips it and gets a fixed-price quote straight away.
Larger custom software, the Infrastructure Fix and the Website Build are quoted on their own pages. Changes after sign-off and work outside scope run $80 to $100 an hour, quoted first. No retainer.